Privacy policy

Privacy Policy for Milkco Beverages Pvt. Ltd.

At Milkco Beverages Pvt. Ltd. (“Milkco,” “we,” “our,” or “us”), we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our products, services, or website. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you place an order, register on our website, or contact us, we may collect personal details such as:

• Full name
• Contact details (email, phone number, address)
• Payment information (credit/debit card details, bank information)

b. Non-Personal Information

We may also collect non-personal data, such as:

• Browser type and version
• IP address
• Pages visited on our website
• Time spent on pages
• Referral URLs and other technical data related to website usage

2. How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders
• Communicate with you regarding your orders, services, or inquiries
• Improve our website, products, and services
• Offer promotions, deals, or updates (only with your consent)
• Process payments and prevent fraud
• Comply with legal obligations

3. How We Share Your Information

Milkco Beverages Pvt. Ltd. does not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners under the following conditions:

a. Service Providers

We may share your data with third-party vendors who assist us in processing payments, delivering products, or providing customer support.

b. Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as a court order or subpoena.

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity. We will notify you if this occurs and outline any changes in the privacy policy.

4. Data Security

Milkco Beverages Pvt. Ltd. implements strict security measures to protect your data from unauthorized access, loss, or misuse. We use encryption, secure payment gateways, and access controls to safeguard your personal and payment information.

Despite our efforts, no system can guarantee complete security. While we strive to protect your data, we cannot ensure or warrant the security of information transmitted to or from our services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, track site usage, and deliver personalized content. Cookies are small files stored on your device when you visit our site. You can modify your browser settings to disable cookies, but this may affect certain functionalities of our website.

6. Third-Party Links

Our website may contain links to third-party websites. These websites operate independently from Milkco Beverages, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Milkco Beverages does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have collected information from a child without parental consent, we will delete that information promptly. If you believe a child has provided us with personal data, please contact us.

8. Your Rights

You have certain rights regarding the personal information we hold about you, including:

• Access: Request a copy of the personal information we have about you.
• Correction: Ask us to update or correct inaccurate data.
• Deletion: Request that we delete your personal data, subject to legal and business retention requirements.
• Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in any promotional email or by contacting us directly.

To exercise any of these rights, please reach out to us at the contact details provided below.

9. Changes to This Privacy Policy

Milkco Beverages Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated to you via email or a notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Milkco Beverages Pvt. Ltd.
+91 7817-041948